We understand that plans can change, and we're here to assist you. To cancel a booking with VivaValet, please follow these steps:
- Log in to your VivaValet account on our website at
- Once logged in, go to your "Upcoming Bookings" section, where you'll find a list of your upcoming services.
- Locate the specific service you wish to cancel and click on "View service details".
- In the service details, you should find a "Cancel Booking" option. Click on it.
- Follow the on-screen instructions to confirm the cancellation request.
Please note that our cancellation policy may involve a refund process based on the terms and conditions of the service you've booked. Any applicable cancellation fees or refund details will also be provided during the cancellation process.
You can refer to this article for our Customer Cancellation and Rescheduling Policies.